Stay Safe from Fraudsters

At Visionary Federal Credit Union, your security is our top priority. We’re committed to providing a safe, secure banking experience—and that means helping you stay informed. Here are some simple but powerful steps you can take to protect your personal information and avoid becoming a victim of fraud or identity theft.

Tips to Strengthen Your Account Security

• Use Strong, Unique Passwords: Create a password that’s hard to guess. Avoid using common phrases or personal info. Instead, use a mix of upper- and lowercase letters, numbers, and special characters. A password manager can help you keep track of them all.
• Enable Multi-Factor Authentication (MFA): Add an extra layer of protection to your accounts by enabling MFA. This requires a second step—such as a one-time code—along with your password, making it much harder for fraudsters to gain access.
• Set Up Alerts: Sign up for account alerts to receive notifications of transactions, low balances, or unusual activity. Real-time updates help you respond quickly to suspicious activity.
• Keep an Eye on Your Accounts: Review your account regularly to spot unauthorized transactions. Mobile and Online Banking make it easy to stay connected and in control—anytime, anywhere.
• Secure Your Devices: Keep your phone, tablet, and computer safe. Install antivirus software, keep systems updated, and secure your home Wi-Fi with a strong password.
• Watch Out for Phishing: Be cautious of calls, texts, or emails asking for personal or account details. Visionary FCU will never request sensitive information this way. If you are in doubt, contact us directly.

Our Ongoing Commitment to Your Security

We work around the clock to safeguard your financial information with advanced tools and trusted practices:

• Fraud Monitoring Technology: We use advanced fraud detection systems to watch for unusual activity and quickly alert you if something looks wrong.
• Secure Messaging Options: Our secure communication tools protect any messages shared between you and the credit union, keeping your information away from prying eyes.
• Educational Resources: Knowledge is your best defense. Visit our website and subscribe to our fraud prevention updates to stay up to date on new scams and best practices.

Thank You for Being a Valued Member

Your trust means everything to us. By working together, we can help protect your identity, money, and peace of mind.